Privacy policy

Whale-auto clients’ privacy protection policy

Protecting your privacy holds significant importance for Whale-Auto.com. Whale-Auto will exert every effort to safeguard your personal details. It is essential that you comprehend and be familiar with the ” Whale-Auto Users Privacy Policy” to enable Whale-Auto to offer you top-notch service. Kindly dedicate a bit of your time and peruse the subsequent terms to understand how Whale-Auto handles your personal information.

I. The scope of personal information collected by Whale-Auto 

Typically, you can browse our company’s online platform without disclosing your identity or providing any personal information to Whale-Auto. Nevertheless, on occasion, either Whale-Auto or its partners might require information from you. You have the option to furnish Whale-Auto with your personal information in diverse circumstances of your choosing. For instance, you could opt to give your name, cell number, or email address to facilitate contact from Whale-Auto and the provision of on-site services, etc. Prior to collecting your personal information, Whale-Auto desires to make you aware of how this information will be utilized and obtain your consent. If you supply personal details of others to Whale-Auto, Whale-Auto will presume that you have acquired their permission.

II. The reasons for Whale-Auto collecting your personal information 

The collection and utilization of your personal information by Whale-Auto is aimed at providing you with superior customer service, enabling you to effortlessly avail of Whale-Auto’s services and allowing Whale-Auto to happily receive your ideas and feedback. This contributes to expanding the scope of Whale-Auto’s services for you. 

III. The manner in which Whale-Auto collects your personal information 

Whale-Auto will solely obtain your personal information through the feedback section of Whale-Auto website. Please note that Whale-Auto will not quest personal information from children or independently solicit individuals before the permission of a guardian, or in situations where this is unknown and absent. 

IV. The way Whale-Auto employs your personal information 

The personal information you give to Whale-Auto will be utilized for the following purposes with your consent: 

1.To deliver your vehicle under your correct information. 

2.To fulfill your requests related to Whale-Auto’s service or website. 

3.Maintain communication with you and enable your participation in surveys and promotions. 

4.For marketing purposes by Whale-Auto or selected organizations. 

5.To enhance Whale-Auto’s business relationship, if you are a cooperation partner or business partner of Whale-Auto. 

V. How Whale-Auto Protects Your Personal Information 

When Whale-Auto collects information from you, we will fully inform you of the possible uses of that information. You may provide Whale-Auto with some or all of this information upon individual request. At the same time, you can tell Whale-Auto how some of the information can and cannot be used, and Whale-Auto will respect your choices. We determine the security of the information you provide to Whale-Auto, whether electronic or physical. Please be aware that due to some organizations, regions, and countries there may not be strict laws and regulations in place to protect your information. In those jurisdictions, we will still do our part to protect your information in the manner showed in these Terms. 

VI. How You Can Monitor the Use of Your Own Information

Generally, when Whale-Auto receives your personal information, it requires you to consent to our use of that information. Upon request, Whale-Auto will always ask for your consent before each use. You will find out how your information is used by reporting it on the Internet or by other means. If you become aware that your personal information has been used without your consent, you may contact Whale-Auto online or by phone, and we must find out where the problem come from, then take steps to ensure that your personal information is kept secure.